Tell us about your custom order
Include your event date, theme, colors, name, age and exact wording. You can add a preferred contact number. For a rush request, include your needed-by date. Send photos to creativecustoms28@gmail.com after ordering.
Needed-by date (required)
Enter the date you need to receive your items. Event date and needed-by date can be different. A date is confirmed only after Creative Customs accepts your order. One rescheduling request is allowed, subject to availability and approval.
Electronic signature (required)
Read our Order Policies at /pages/order-policies before signing. By typing my full name, I agree to the Creative Customs Order Policies updated October 19, 2026. My typed name is my electronic signature.
Read the Order Policies at /pages/order-policies before signing.
Payment: Pay a 50% non-refundable deposit to book, or pay in full upfront. The remaining 50% is due within 3 calendar days once Creative Customs and the customer approve the custom design. All payments must be made through our website. Production and processing time start only after full payment is made, all required details and items are received, and any needed design approval is complete. Late payment may delay your completion date.
Design approval: Custom faces, names, birthdays and other personalized design details require approval. Character and hand-painted outfits do not need preview approval—send your ideas and Creative Customs will handle the rest.
Questions or order help: Contact 412-212-8660 or creativecustoms28@gmail.com with your order number. Rush requests and date changes need approval.
Pickup: Pick up on your agreed date. A $5 daily storage fee starts on the fourth day after that date unless we approve another arrangement. For example, a Monday pickup starts storage fees on Friday. All fees must be paid before pickup.
Custom Shoes
Shoes are not included. Bring your own pair or request that Creative Customs purchase them for an additional cost.
Starting prices: Infant–3 $150 · Kids 3–8 $200 · Size 8.5+ / Men's $250.
Turnaround: 1–3 weeks. Rush +$100, subject to approval. 50% non-refundable deposit required.
Tell Me About Your Custom Order 💕
Send your shoe size, needed-by date, theme/colors, design ideas, and whether you are supplying the shoes.