Tell us about your custom order
Include your event date, theme, colors, name, age and exact wording. You can add a preferred contact number. For a rush request, include your needed-by date. Send photos to creativecustoms28@gmail.com after ordering.
Needed-by date (required)
Enter the date you need to receive your items. Event date and needed-by date can be different. A date is confirmed only after Creative Customs accepts your order. One rescheduling request is allowed, subject to availability and approval.
Electronic signature (required)
Read our Order Policies at /pages/order-policies before signing. By typing my full name, I agree to the Creative Customs Order Policies updated October 19, 2026. My typed name is my electronic signature.
Read the Order Policies at /pages/order-policies before signing.
Payment: Pay a 50% non-refundable deposit to book, or pay in full upfront. The remaining 50% is due within 3 calendar days once Creative Customs and the customer approve the custom design. All payments must be made through our website. Production and processing time start only after full payment is made, all required details and items are received, and any needed design approval is complete. Late payment may delay your completion date.
Design approval: Custom faces, names, birthdays and other personalized design details require approval. Character and hand-painted outfits do not need preview approval—send your ideas and Creative Customs will handle the rest.
Questions or order help: Contact 412-212-8660 or creativecustoms28@gmail.com with your order number. Rush requests and date changes need approval.
Pickup: Pick up on your agreed date. A $5 daily storage fee starts on the fourth day after that date unless we approve another arrangement. For example, a Monday pickup starts storage fees on Friday. All fees must be paid before pickup.
VIP Deluxe Party Packages
Custom party details with posters and a game board, personalized for your celebration.
VIP Deluxe — 12 guests — $400: 12 each of 16 oz foam cups, clear cups, shot glasses, mini bottles, fans and lighters; 1 clear ice bucket with decal; 1 poster (14 × 22 inches); 1 game board (22 × 14 inches); 4 game pieces.
Elite Deluxe — 30 guests — $550: 30 each of 16 oz foam cups, clear cups, shot glasses, mini bottles, fans and lighters; 2 clear ice buckets with decals; 2 posters (14 × 22 inches); 1 game board (22 × 14 inches); 6 game pieces.
Ultimate VIP — 60 guests — $900: 60 each of 16 oz foam cups, clear cups, shot glasses, mini bottles, fans and lighters; 3 clear ice buckets with decals; 2 posters (14 × 22 inches); 1 game board (22 × 14 inches); 8 game pieces.
Processing time: 10–14 business days. Rush requests: $60, subject to approval.
A 50% non-refundable deposit is required to book. The remaining 50% is due within 3 calendar days once Creative Customs and the customer approve the custom design. All payments must be made through our website. Production and processing time start only after full payment is made, all required details and items are received, and the customer agrees to the image, names, spelling and other design details when approval is needed. Late payment may delay your completion date. You may pay in full upfront. No cancellations once the deposit is paid.
Pickup is available by appointment. Standard shipping starts at $8 and express starts at $29. These are estimates; final shipping depends on your location and package size. Any extra shipping cost must be approved first. Shipping overpayments will be refunded. International shipping is available by quote. Express shipping does not speed up production. Standard domestic transit is estimated at 3–5 business days after production and handoff to the carrier. All balances and shipping fees must be paid before pickup, delivery or shipping. See our Order Policies for full details.